Contact Us

Contact Lightvera

Lightvera Inc. — a Colorado corporation, Entity ID 20251506168.
Registered office: 220 E Colorado Ave, Suites 200-218, Telluride, CO 81435, United States.
Operations and dispatch: Zhongshan, Guangdong, China.

The Colorado address is our company registration address, not a showroom, dispatch warehouse or return drop-off point. Returns are sent to an authorized U.S. return location after return authorization.

Email: info@lightvera.com
Phone: +1 (341) 465-4731
Customer service: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT, observing daylight saving time). We aim to reply within one business day. These hours describe our service schedule, not a U.S. support-office location.

Free Shipping in the U.S.

Free standard shipping on all U.S. orders — no minimum spend.

Factory-Direct Quality

Sourced directly through our manufacturing partners for better value and consistent quality.

2-Year Warranty

A 2-year limited warranty covers defects in materials and workmanship under the stated terms.

30-Day Returns

Eligible returns within 30 days of delivery. Conditions and exceptions apply.

Dedicated Support

One-on-one assistance — we aim to reply within one business day, Monday to Friday.

Customization Services

Personalized designs in various sizes, colors, and materials to bring your ideas to life.

Benefits for Designers

Enjoy special trade discounts and professional support for long-term partnerships.

Secure Payment Options

Available payment methods are displayed at checkout before payment.

Contact Us

Contact Lightvera

Contact form