Shipping policy

We currently ship to the United States only.

1. Delivery locations
We ship to all U.S. states.

2. Order processing time

Orders are typically processed within 3–10 business days after payment confirmation.
Special or custom orders may require 7–15 business days.
Orders placed on weekends or holidays are processed the next business day.

3. Shipping cost & delivery time
Free standard shipping on all U.S. orders — no minimum spend, no hidden fees.
Estimated delivery is 10–20 business days after processing. Our products are fulfilled through our international supplier network and delivered to U.S. customers by established global logistics partners (UPS, FedEx, DHL) and their U.S. carrier partners.
Estimated total delivery time: 13–30 business days (order processing 3–10 + transit 10–20).
Need it sooner? Expedited shipping is available on request — contact us at info@lightvera.com for a quote.

4. Taxes & duties
Listed prices are final for U.S. customers — there are no additional taxes, customs, or import fees to pay on delivery.

5. Order tracking
You will receive an order-confirmation email after purchase, and a shipping-notification email containing your tracking number once your order ships.

6. Cancellations
Orders that have not yet shipped can be canceled by contacting us. Orders already in transit cannot be canceled, but you may use our return policy once the item arrives.

Questions? Contact us at info@lightvera.com.

Lightvera Inc. (a Colorado corporation · CO Entity ID 20251506168)
Phone: +1 (341) 465-4731
Email: info@lightvera.com
Address: 220 E Colorado Ave, Suites 200-218, Telluride, CO 81435, United States
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Mountain Time, MT)